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Find answers to common questions, browse guides, or reach out to our support team.
Email Support
Send us a detailed message and we'll get back to you within 24 hours.
Send EmailSupport Portal
Submit a ticket through our support form for structured issue tracking.
Open SupportDocumentation
Browse our comprehensive guides and module documentation.
View DocsPopular Topics
How to mark attendance
Learn about GPS, QR code, and manual attendance methods
Setting up leave policies
Configure leave types, quotas, and approval workflows
Running payroll
Step-by-step guide to processing monthly payroll
Managing employee profiles
Add, edit, and organize employee information
User roles & permissions
Set up admin, manager, and employee access levels
Account & billing settings
Manage your subscription, invoices, and organization settings
Frequently Asked Questions
How do I reset my password?
Go to the login page and click "Forgot Password". You'll receive a reset link on your registered email.
Can I export employee data?
Yes, you can export data in CSV and PDF formats from most modules. Look for the export button in the top-right of any data table.
How do I add a new department?
Navigate to Settings → Departments → Add New. You can set up department hierarchy, assign managers, and configure department-specific policies.
What happens when my free trial ends?
After your 30-day free trial, you can choose a plan to continue. Your data is preserved and you won't lose any information.
How do I cancel my subscription?
Go to Settings → Billing → Manage Subscription. You can cancel anytime, and your access continues until the end of the current billing period.
Is my data secure?
Yes, we use industry-standard encryption, secure cloud infrastructure, and regular security audits to protect your data. Visit our Security page for details.